FAQ
Most frequent questions and answers
We deliver via safe & secure door to door courier delivery via the Courier Guy for a flat rate of R120. We also offer Pudo to Pudo services for R69. Dubai Perfume Paradise makes every effort to get your packages delivered to you SAFELY & TIMEOUSLY.
PLEASE ALLOW 1-7 WORKING DAYS FOR DELIVERY
Shipping is Free for All Orders over the value of R1000
Yes !!! Yes !!!. All Our products are Original & Authentic
We do not have a physical store we are an online only store
We offer Safe & Secure Payments via EFT, credit card, debit card. Payments are facilitated through our secure payment gateway operated by PayFast.
Unfortunately, we only accept returns for damaged products and unopened products that are still in their original packaging. If you are unsure of a fragrance or want to try something new, we suggest you buy a sample to be sure that you like the fragrance and that it reacts well to your skin. I do have 5ml samples at R50 and 10ml samples at R90.
How do I contact support if I have a query on my order?
For support queries please email us on info@dubaiperfumeparadise.co.za alternatively you can use the WhatsApp support facility on our website. Support is available 24 hours a day.
In order to schedule a return for a damaged product, please contact info@dubaiperfumeparadise.co.za